When the customer receives the goods and carefully inspects the product before receiving it (you should record a video during the process of opening the box to receive the goods) and immediately respond to the delivery staff, our side will proceed to correct the exchange and return the goods. client.
If unexpected problems arise on the part of the Customer, LOGEVY will support flexibly to solve in the following cases:
- Incorrect address
- Customers want to schedule delivery
- Force majeure events such as natural disasters, traffic accidents, etc. LOGEVY will always support and ensure your interests.
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